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How can we help?
Your experience with H+ Lab matters to us, so don't hesitate to get in touch. We look forward to hearing from you!
Common Questions
What are your shipping times and options?
We offer various shipping options to accommodate your needs. During checkout, you can choose your preferred method based on speed and cost. Delivery typically takes 1–5 business days, depending on the option selected. Our available methods include standard shipping and expedited shipping.
Do you ship only within the US?
Yes, we currently ship only within the United States. International shipping is not available at this time. If you have any questions, feel free to contact our customer service team.
What is your return, refund and replacement policy?
We want you to be completely satisfied with your purchase. If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with a photo and description of the issue. If approved, we’ll arrange a replacement or refund.
Please note: We cannot offer refunds or replacements for incorrect addresses, unclaimed packages, buyer’s remorse, customs rejections, or orders already in production. For full details, see our Return Policy page.
Browse our FAQ page for more commonly asked questions
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.